⦁ Wrong product delivery
⦁ Expired product delivery
⦁ Damaged product delivery
For other concerns, please reach out to customer support.
at madegood, your happiness matters to us. here’s how our policy works:
⦁ full refund for unopened/unused merchandise: return any unopened, unused full-priced products within 7 days of delivery for a full refund.
⦁ sale/opened/used products: we do not offer refunds or exchanges on sale items or products that have been opened or used.
⦁ opened merchandise rejection: if you receive opened merchandise, you can reject it upon delivery.
⦁ refund process: once the returned product reaches our warehouse and is verified, the refund will be initiated. you will receive a notification via sms or email.
at madegood, we’re here to ensure your satisfaction, and we aim to make the return and refund process simple and straightforward. please contact us with any questions or concerns.